| |
B2B |
B2C |
Institutional |
| |
|
|
|
OUTBOUND
CALLS |
- Prospecting
- Appointments booking
- Project detecting
- Tele-sales Market survey- Projects and Sales force Tracking
- Sales force management Training/Coaching
- Sales force Distribution Network management
- Information Campaigns
- Seminars
- Trade shows
|
Appointments booking
Market survey
Data base collection
Seminars, Trade shows,
Training/Coaching Sales force |
Survey
Database collection |
|
INBOUND
CALLS |
Order booking
Customer Service
Support Desk and Enquiry
Help desk
Hot line
Level 0 et 1
Level 2 et + (Toolinks) |
Order booking
Customer Service
Mass Switch board Newspapers, Radio, TV
Support Desk and Enquiry
Help desk
Hot line |
Charity
Medical
Disaster
Mass Switch board Newspapers, Radio, TV |
|
| FULFILMENT |
Quotation, e-mails, invoices automatiques.
Oder processing, Delivery notes, etc.
Coupons Processing, etc. |
Quotation, e-mails, invoices automatiques.
Oder processing, Delivery notes, etc.
Coupons Processing, etc. |
|
|
SOFTWARE
DEVELOPMENT
|
|
|
Web Design
Web Application Development
Desktop Applications
SEO
Graphics Design & Animation
|
|
|
|
